Frequently asked questions

Where are Kleman shoes made?

Thanks to a know-how of more than 70 years, we offer a range of shoes made in France in our factory in La Romagne, in Maine et Loire. Nearly 45 people work in all stages of manufacturing KLEMAN shoes.

To find out more, you can find the KLEMAN story on our story page.

How can I track my delivery?

Log in to your account and access the "Order history" section to track your delivery using the slip number that accompanies your order. You are also notified by email.

How to make a return?

You have 14 days from receipt of your order to request a return.

The procedure for returning products is here. Our general conditions of sale are here.

How to exchange?

You have a period of 14 days from receipt of your order to request an exchange.

The procedure for returning products is here. Our general conditions of sale are here.

How to care for my shoes?

Do not hesitate to browse the product sheet which gives you maintenance tips. You can consult our page dedicated to leather care guide.

How to manage my personal data?

You can find out about our data management policy and manage your personal data by clicking here.

Can't find your answer?

Our customer service remains available to answer all your questions. Contact our customer service